Rossen Milanov, Music Director
Next Event:
As a subscriber, you can easily exchange your tickets for another Cardinal Health Masterworks performance, provided that the exchange is requested at least 24 hours in advance of your scheduled performance. For Saturday or Sunday performances, exchanges must be completed by 5pm on Friday. Keep in mind that the availability of the same seats cannot be guaranteed, but our team will make every effort to place you in comparable seating.
There are four ways to exchange your tickets:
If you have any questions about the exchange process, feel free to reach out to the CAPA Ticket Center at 614.469.0939. While there is no fee for ticket exchanges as a subscriber, if you choose to exchange to a higher-priced performance or seating location, the difference will be collected upon processing the exchange. Unfortunately, we cannot provide a refund or credit for differences when exchanging for a lower-priced performance or seating area.
There are a few options:
Yes. However, as a non-subscriber, there is a $5 per ticket exchange fee. You can still exchange tickets by following the same protocol as listed in the previous question. Please note that all exchanges must be completed at least 24 hours in advance of your scheduled performance.
We understand, unforeseen circumstances and emergencies happen, we understand. If such a situation has prevented you from making exchange arrangements prior to your scheduled performance, call us. We will attempt to relocate you into a remaining performance of the same show, on a space-available basis only. NO refunds or donations are offered for missed performances.
All concerts are rain or shine and may start late if necessitated by inclement weather. Concerts will only be canceled because of severe weather and the decision will be made after 6pm on the day of the performance. Patrons can visit our website at columbussymphony.com or social media pages for updates. In the unlikely event that a concert is canceled due to weather you will receive a refund or can exchange your ticket for a different show.
All concerts will be held at the Columbus Bicentennial Pavilion in the Columbus Commons (160 S. High St.) directly behind the Ohio Theatre. Gates open at 6pm and are located on Main and Rich Street, between High and Third Street. Nationwide Picnic with the Pops start at 8pm and Nationwide Popcorn Pops starts at 7pm. Park info is at www.columbuscommons.org.
Nationwide Picnic with the Pops: General admission lawn tickets are $36.75 (fees may apply) for adults when purchased by phone at 614-469-0939 or online via www.PicnicWithThePops.com. Tickets for children ages 3-12 are $10.50. Children 2 and under are free.
Nationwide Popcorn Pops: General admission lawn tickets are $12.50 (fees may apply) for adults when purchased by phone at 614-469-0939 or online via www.PicnicWithThePops.com. Tickets for children ages 3-12 are $8. Children 2 and under are free.
Accessible seating: South lawn is accessible via ramps on south and north end. North lawn accessible via ramps on south end of north lawn. ADA-designated seating areas in the southern part of the north lawn
Accessible Entrances: All entrances accessible.
Accessible restrooms: located behind Jenis. Temporary ADA restrooms may also be added on the east entrance, by the Town and Damien intersection.
Audio description & ASL services: Available upon request, with reasonable notice by contacting access@capa.com.
Listening devices: At FOH green tent, ask technician for a device.
Braille Programs: Ask a volunteer for a copy. If you need a braille program for another Symphony related event, please email nhickman@columbussymphony.com
For further questions: about accessibility at the Columbus Commons, please email Nat Hickman at nhickman@columbussymphony.com
Tables on the front lawn, near the stage, are available for purchase at each concert (subject to availability). Tables are sold in parties of 8-10 and range from $462-$893 per show. A limited number of tables for 4 are available for $315 per show. Catering for the table is available to order ahead of time through our local restaurant partners (TBA) at the discretion of the purchaser. For more information or to purchase a table call 614.469.0939.
Single table seats can be purchased in any quantity and range from $60-$90 (fees apply) per seat. Catering is not included. Table seats can be purchased in advance by phone at 614.469.0939, online at www.PicnicWithThePops.com, or in person at the CAPA Ticket Center (39 E. State St.).
Will call is located at the Rich Street entrance only.
Planning to join us for an evening under the stars with friends, family, coworkers, or students? Groups of 10 or more receive a 10-15% discount, with multiple ways to enjoy your experience.
Tent: A limited number of tents with additional lawn space are available for groups of 25-35 and come with an 8ft table to accommodate food and drinks. Bring your own chairs.
Lawn: You may also take advantage of our general admission lawn area for your group—we recommend all arriving early to sit together! We do not reserve lawn space for groups.
Tables: Elevate your experience with tables! Tables are available at a 10% discount, (minimum 2 tables required).
Catering is available from our preferred partners, or you can bring your own food and beverages. To learn more or secure your group discount, please contact Rodney Pew at
To learn more or secure your group discount, please contact Rodney Thomas at rthomas@columbussymphony.com.
Parking is available at the Columbus Commons Main Parking Garage, located at 55 E. Rich St., just steps away from the park. Spaces are also available in the Underground Garage beneath Columbus Commons (entrance at 191 S. Third St.). Parking is $10. Once parked in either garage, it is recommended that patrons pay for their parking at the Pay On Foot machines with credit card or cash prior, during, or after the event. That paid ticket will be used at the exit gates. Payment is also accepted at the 8 exit lanes in the Main Garage and the 2 exit lanes of the Underground Garage (card only at the exits). Garage event staff will be in the lanes assisting any patrons that need it. Please note the maximum capacities for the garage elevators before use as people tend to overcrowd for events.
Unlike other events at Columbus Commons, patrons may bring their own food, beverages, alcohol, and/or coolers to all performances. Food and beverages (alcoholic and non-alcoholic) can also be purchased from on-site Columbus Commons vendors, Tortilla Street Food, and Jeni’s Splendid Ice Creams. Soft drinks, water, and alcoholic beverages can also be purchased at any of the CAPA bar stands during Nationwide Picnic with the Pops. Concessions are available through intermission. Alcohol is permitted only in the table and lawn areas. No alcohol consumption is permitted outside the park area.
Guests are encouraged to bring blankets and chairs for lawn seating. Low tables and coolers are permitted but may not be larger than 32 in L x 19 in W x 16 in H. Coolers may not contain beverages totaling 50+ quarts. Pets are not allowed on the property during Picnic with the Pops. Skateboards, solicitation or unauthorized sales, handbills, weapons, plastic tarps, tents, and the use of stakes are not permitted. Patrons who wish to smoke are asked to do so outside any of the entrance gates. Vaporizers are strictly prohibited. Columbus ordinance forbids smoking near building entrances. Flash cameras, cell phones, laser pointers, and/or video and audio recorders of any kind are not permitted during the performance.
Guests are permitted to bring items to decorate their table in a chance to win gift cards to Cameron Mitchell restaurants. Decorations must adhere to all other event, beverage, and food policies. Decoration of your table automatically enters you into the contest. Winners will be announced at the top of the show. We recommend decorating your table as gates open for proper screening before the show.
For all subscription/membership renewals and tickets purchased on or after July 1, 2019, and for events taking place in the City of Columbus, a 5% ticket fee will be applied. The Columbus Arts & Culture Fee will be applied to for-profits & nonprofit arts, sports, and entertainment tickets, and admissions in the City of Columbus. The Columbus Arts & Culture Fee helps make the arts available to all by funding free festivals and events, exemplary artists, arts organizations, and programs that educate and engage audiences throughout Greater Columbus.
Call the CAPA Ticket Center as soon as you realize your tickets are missing. Please have your account number ready for the ticket center to assist in looking up your subscription/tickets to verify your seating and performance. We can reprint your tickets, thus making the original tickets void. If this happens less than 10 days before a performance we will hold the reissued tickets at Will Call to be picked up at the theatre of your performance. Will Call opens two hours before showtime. You will need a form of identification to pick up the tickets.
Yes, our group sales Patron Engagement Manager and Group Sales Manager, Rodney Thomas can assist you in purchasing a group of tickets. The group minimum for most shows is 10. Please email him at Rthomas@columbussymphony.com
Certainly! You must be 65 years young or older to qualify. Just request the senior discount when you call or come in to purchase your tickets.
Yes, indeed! Any high school or college student with a valid student ID can visit the CAPA Ticket Center the week of the show, starting on Monday at 9 am. During this time, students can purchase up to two tickets at $14 each per valid ID. This offer is applicable for Cardinal Health Masterworks performances but is not valid for top-price level seating areas.
Exclusively for college students, the CSO College Club offers the opportunity to attend all Cardinal Health Masterworks performances for a $25 yearly membership. Benefits include the ability to purchase up to four additional student tickets for $8 each, access to post-concert events, and special membership emails. Visit or call the CAPA Ticket Center to sign up!
Each season patrons are invited to select working dress rehearsals to watch Music Director Rossen Milanov and the musicians of the Columbus Symphony put the final touches on the weekend’s performances. Tickets are $14 and include coffee and donuts. Dress rehearsals take place at 10am the Friday morning before concert weekends – to view this season’s upcoming Friday Coffee Dress Rehearsals visit our events calendar.
Culture Passes can be checked out in person from any Columbus Metro Library. Upon checkout, patrons will receive a promo code to apply on the CAPA website when selecting their seats online for their desired performance.
DIGITAL TICKETS: If you selected Digital Tickets, you will access your tickets through your wallet.capa.com, using your device’s browser or app. Log in with the same username/email and password you used to purchase tickets from CAPA, select “My Events” and show the QR code on your mobile device. Dynamic QR codes will be available on the date and time listed.
NOTE: Print-at-home and paper tickets will also be accepted at the door.
NOTE: If you have printed tickets, such as mailed tickets from a subscription, you might not have digital tickets available in your wallet. Please contact the box office at 614.469.0939 if you would like access to your tickets in your digital wallet.
Use the convenient registration button located at the bottom of the section. You may either supply credit card payment information via Jotform or request an invoice be sent.
We do not issue individual tickets. Instead, your school’s name will be listed with the ushers and you will check in upon arrival. You will be contacted to confirm your order.
Please contact the Columbus Symphony Education Department immediately with any changes to your order. Additional seating may be purchased depending on availability, but unfilled seats may not be returned after purchase. Please understand that refunds are not possible for any reason.
All final ticket counts and final full payments are due (15) days before each Young Peoples Concert.
Yes. concert guidebooks and extention materials that will be emailed to registered teachers at the address on file approximately six weeks before each concert.
All Link Up resources will be sent after a teacher has fulfilled their PD requirement. A hard copy of teacher guides will be given to participating teachers at their chosen mandatory Link Up Professional Development session.
Digital copies will also be made available and resources can be found on the Carnegie Hall website at: https://www.carnegiehall.org/Education/Programs/Link-Up/National-Program#programs.
Please plan to arrive at least 15-20 minutes before the concert is scheduled to begin.
Young People’s Concerts are approximately 50 minutes long depending on the targeted age range.
Parking is often available for buses on State St. across from the Ohio Theatre. Automobiles can be parked in the underground State House parking garage off Third Street for a fee or at an available parking meter. Additional information will be sent with pre-concert materials.
Is the Ohio Theatre handicapped accessible?
Yes. If your group includes students or teachers with physical disabilities, please be certain to note this on your registration. Please reach our Education team as soon as you become aware of changes or modifications to your group order so that we can make appropriate accommodations.
The use of flash photography and other recording devices during the concert is strictly forbidden. However, students may take pictures of the theatre before and after the concert.
Food and drinks are not permitted in the Ohio Theatre. If your group will be bringing lunches, you will be asked to leave them elsewhere in the theatre before entering the concert hall. Space for group lunches is available on the State House lawn, the Columbus Commons, or other nearby locations.
Attending a live performance with the Columbus Symphony is a special experience, whether you are a seasoned concertgoer or attending for the first time. To ensure an enjoyable experience for all, please review the following concert etiquette guidelines and refer to the dropdown menus for specific questions, such as when it’s appropriate to clap and what to wear.
General Courtesy
Most importantly, relax and savor the music. Attending a Columbus Symphony performance is a wonderful opportunity to engage with live music, whether you are discovering a new piece or enjoying a familiar favorite. Let the beauty of the performance transport you and enhance your appreciation of classical music.
We look forward to sharing a memorable evening of music with you!
We want you to feel comfortable and enjoy the performance. You will see a variety of attire, from formal evening wear to business casual and everything in between. Wear what makes you feel good for a night of beautiful music.
We welcome and encourage photography during concerts; however, to ensure an enjoyable experience for all guests, we kindly ask that you refrain from using flash photography, silence your phone, dim your screen, and leave professional photography equipment at home, including cameras, detachable lenses, tripods, and similar gear. Thank you for helping us create a distraction-free environment for everyone.
Food bought at our concessions may be taken into the auditorium but please be mindful of your noise while opening or consuming your food. Beverages may be allowed at select concerts, but policies may vary by performance type. For specific information, check the details of your event before attending. Refreshments are available for purchase in designated areas before the performance and during intermission.
Children are welcome at family-friendly performances and designated events. For Cardinal Health Masterworks concerts, children 16 and under are free, see our Kids Tickets page for more information on how to take advantage of this program. We recommend that children attending concerts be at least six years old to ensure an enjoyable experience for all patrons. Please refer to specific event details regarding age recommendations.
We suggest arriving at least 30 minutes before the scheduled performance time. This allows ample time to find your seat, relax, and review the program notes. Concerts start promptly, and latecomers will be seated at an appropriate break in the music. Some concerts have special events occurring pre or post-performance. Refer to the event-specific page for information on what activities and events may be available to you at each performance.
It is customary to applaud when the conductor and featured artists first take the stage and at the conclusion of a full piece. Many classical works consist of multiple movements, and it is traditional to wait until the entire piece has finished before applauding. If in doubt, follow the lead of the audience or wait for the conductor’s cue, when he turns around to face the audience.
We welcome photography without a flash, noise and a dim screen. Share your experience on Facebook, Instagram and Tik Tok and make sure to tag Columbus Symphony. Before the concert begins, please silence your devices and dim the screens and immerse yourself in the music and enjoy the experience!